Returns Policy
MÁ PEPS is committed to providing quality products and reliable customer service.
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CHANGE OF MIND
MÁ PEPS does not accept returns for change of mind purchases.
Please ensure products are selected carefully before completing an order.
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OPENED PRODUCTS
For quality, safety and verification reasons, opened products cannot be returned.
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INCORRECT ORDERS
If you receive an incorrect product, please contact MÁ PEPS as soon as possible.
We will work with you to resolve the issue.
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DAMAGED PRODUCTS
If your order arrives damaged, please contact MÁ PEPS and provide photographs of the parcel and contents.
We will assess the issue and determine an appropriate resolution.
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LOST SHIPMENTS
If a shipment is confirmed lost during transit, please contact MÁ PEPS for assistance.
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CONTACT
For returns and order enquiries, please contact MÁ PEPS through the Contact page.
