Returns Policy

MÁ PEPS is committed to providing quality products and reliable customer service.

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CHANGE OF MIND

MÁ PEPS does not accept returns for change of mind purchases.

Please ensure products are selected carefully before completing an order.

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OPENED PRODUCTS

For quality, safety and verification reasons, opened products cannot be returned.

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INCORRECT ORDERS

If you receive an incorrect product, please contact MÁ PEPS as soon as possible.

We will work with you to resolve the issue.

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DAMAGED PRODUCTS

If your order arrives damaged, please contact MÁ PEPS and provide photographs of the parcel and contents.

We will assess the issue and determine an appropriate resolution.

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LOST SHIPMENTS

If a shipment is confirmed lost during transit, please contact MÁ PEPS for assistance.

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CONTACT

For returns and order enquiries, please contact MÁ PEPS through the Contact page.

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