MÁ PEPS is committed to providing a reliable and transparent shipping experience.

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SHIPPING DESTINATIONS

MÁ PEPS currently ships within New Zealand.

Additional shipping destinations may become available in the future.

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SHIPPING METHODS

Orders are shipped using reputable courier services and tracked delivery options where available.

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TRACKING

Tracking information will be provided once an order has been dispatched where applicable.

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DELIVERY TIMEFRAMES

Delivery timeframes vary depending on destination, courier services and seasonal demand.

Delivery estimates are provided as a guide only.

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DELAYS

Occasionally delays may occur due to courier networks, weather events, public holidays or circumstances outside of our control.

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LOST SHIPMENTS

If your shipment appears lost or significantly delayed, please contact MÁ PEPS and we will assist in investigating the matter with the courier provider.

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DAMAGED SHIPMENTS

If your parcel arrives damaged, please contact MÁ PEPS as soon as possible and include photographs of the parcel and contents.

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CONTACT

For shipping enquiries, please contact MÁ PEPS through the Contact page.